Customer service meltdown

1 Episode 1 2 Episode 2 3 Episode 3 4 Episode 4 5 Episode 5 6 Episode 6 7 Episode 7 8 Episode 8 9 Episode 9 10 Episode 10 11 Episode 11 12 Episode 12 13 Episode 13 14 Episode 14 15 Episode 15 16 One woman's £5,000 energy bill 17 Episode 17 18 The tax rebate with a sting in the tail 19 Flooded six times in six years 20 Holiday SOS 21 I lost £130,000 to a crypto scammer 22 Black market driving tests 23 Customer service meltdown 24 My 11-year-old son booked a £4,000 holiday by accident 25 Holidays 26 Scammers controlling your phone 27 David vs Goliath 28 The 30-minute phone call to cancel your broadband 29 Sunshine scams and cruise changes 30 I had to bathe my disabled son in the garage after a dispute with my insurer 31 Our 18-year-old house is crumbling 32 Threatened with a knife by an airport parking firm 33 I bought a house for £28,000 – but I was forced to hand it back 34 I was put on a different flight from my kids - because the plane was too small 35 Fake Taylor Swift tickets cost me hundreds 36 Has your car been clocked? 37 Charged hundreds of pounds to flush the loo 38 My solar panel misery 39 The holiday hotel that looked like a building site 40 My house is a building site